Taking Care of Business- Customer Service: Mediocrity is Expensive
Becky Harper, Community Vibe Ambassador, at the Columbus Area Visitors Center will walk us through some of the customer service basics including learning the cost of a lost customer. It's more expensive than you think!
We are all in the customer service business, no matter the size and/or type of your business.
Customer Service Basics will cover:- 12-20 Rule
- First Impressions
- L.E.A R.N
- Customer Service and Hospitality
Taking Care of Business- Customer Ser...
Date and Time
Friday Aug 2, 2019
8:00 AM - 9:30 AM EDT
Location
Columbus Area Visitors Center
Barbara Stewart Room (Second Floor)
506 Fifth Street
