BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ChamberMaster//Event Calendar 2.0//EN METHOD:PUBLISH X-PUBLISHED-TTL:P3D REFRESH-INTERVAL:P3D CALSCALE:GREGORIAN BEGIN:VEVENT DTSTART:20190802T120000Z DTEND:20190802T133000Z X-MICROSOFT-CDO-ALLDAYEVENT:FALSE SUMMARY:Taking Care of Business- Customer Service: Mediocrity is Expensive DESCRIPTION:Becky Harper\, Community Vibe Ambassador\, at the Columbus Area Visitors Center will walk us through some of the customer service basics including learning the cost of a lost customer. It's more expensive than you think!\n\nWe are all in the customer service business\, no matter the size and/or type of your business.\nCustomer Service Basics will cover: \n\n\n 12-20 Rule\n First Impressions\n L.E.A R.N \n Customer Service and Hospitality X-ALT-DESC;FMTTYPE=text/html:

\nBecky Harper\, Community Vibe Ambassador\, at the Columbus Area Visitors Center will walk us through some of the customer service basics including learning the cost of a lost customer. It'\;s more expensive than you think!
\n\n

We are all in the customer service business\, no matter the size and/or type of your business.

\nCustomer Service Basics will cover: \;  \;  \;  \;  \;\n\n\n
\n LOCATION:Columbus Area Visitors Center Barbara Stewart Room (Second Floor) 506 Fifth Street UID:e.1795.1999 SEQUENCE:3 DTSTAMP:20260501T230844Z URL:https://columbusarea-gzcms.preview.gochambermaster.com/events/details/taking-care-of-business-customer-service-mediocrity-is-expensive-1999 END:VEVENT END:VCALENDAR